This is the privacy policy for the Osborne & Wise website, (“our website”), operated by Osborne & Wise Limited. We are committed to protecting the privacy of our clients and this policy sets out the manner in which we will use any information you voluntarily provide to us.


The use of this website is possible without the provision by you of personal data. If you submit personal data to us it will be maintained in accordance with the provisions of the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK, until such time as the GDPR is no longer directly applicable to the UK, and then in accordance with the provisions of any successor legislation to the GDPR or the Data Protection Act 1998 (together, “the Data Protection Legislation”). Osborne & Wise is a “data controller” for the purposes of the Data Protection Legislation.


We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on the personal information we collect about you, what we do with your information, and who your information might be shared with.




The information we collect from you can come from information you directly give us whether by filling in forms on our website or by corresponding with us by phone, email or otherwise. The information you give us may include your name, email address, postal address and phone numbers.




cookielawinfo-checkbox-necessarypersistent1 hourThis cookie is used as part of our Cookie Consent process. The cookie does not collect or store any information from you.
cookielawinfo-checkbox-non-necessarypersistent1 yearThis cookie is used as part of our Cookie Consent process. The cookie does not collect or store any information from you.
_gapersistent2 yearsThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gatpersistent1 minuteThis cookies is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gidpersistent1 dayThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.
__cfduidpersistent4 weeksThis cookie is placed by Cloudflare and used to support the security features of our website. The cookie collects and anonymises your IP address so you cannot be identified.




All data is stored by us on a database in the UK. This database can be accessed only by employees of Osborne & Wise who have a legitimate interest and business requirement to do so.


We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.




Your personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will use your personal data solely for our legitimate business interests.


We will on occasion provide you with news and events relevant to our business. If you no longer wish to use your data in this way, please let us know by clicking the unsubscribe button on our communications.


Your personal data will be held in confidence and not passed to any company, other than those agreed, without your express permission or unless we are required by law.




We will only keep your personal data within the timeframes allowed by law and for so long as is necessary to comply with our legal obligations.




Your personal data will only be transferred out of the EEA where:


  • We have obtained your informed consent;
  • The transfer is necessary for the performance of a contract between you and us or for pre-contractual steps taken at your request; or
  • The transfer is necessary for the performance of a contract made in your interests between us and another person.


Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.




You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity. We may withhold such personal information to the extent permitted by law.


You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.


In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.


In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.




Please let us know if the personal information which we hold about you needs to be corrected or updated


We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.


If you have any questions about this privacy policy or our treatment of your personal information, please write to us by post at Osborne & Wise Limited, Becket House, Old Jewry Street, London EC2 8DD.


You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.